Service Updates

Service Update - Manufacturing delay time frames

21-08-20

The factory has advised the following current manufacturing times for Garden Shed orders:

• Zinc orders: 72 hours
• Slate Grey orders: BACK ORDER - restock expected mid October
• Classic Cream orders: BACK ORDER - restock expected mid October
• Rivergum orders: BACK ORDER - restock expected mid October

Due to ongoing COVID-19 disruptions there has been further delays on shipments of colour coil for Garden Sheds. The factory is urgently trying to source local supply, but it appears it has exhausted all efforts.

We will place all colour Garden Sheds on backorder and will advise every customer about the wait times - it is likely to be around mid-October before will be able to manufacture and dispatch those orders.

Some positive news is that the factory does have reasonable supply of ZINC coil available to produce our garden sheds and will continue to manufacture them into the foreseeable future.

On behalf of the factory and the ShedStore team, we thank you for your continued support and understanding in these uneasy times.

Please check the "PICKUP & DELIVERY INFO" tab on the product page for more information relating to each product.

Service Update - NO DEPOT PICKUP - DELIVERY ONLY OPTION

02-04-20

Due to COVID-19 Safe Work duty of care, Mainfreight Depots will be CLOSED to all customer order pickups effective immediately.

Customer’s with orders currently at Mainfreight depots will be contacted to come and collect their orders immediately.

Spanbilt is in discussion with Mainfreight about orders already in transit or to be dispatched.

Importantly, for all future orders received the Depot Pickup option will not be available until further notice.

Home delivery is still available however and existing home delivery charges still apply.