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Delivery and Returns

Returns

Click here to read the Returns Policy.

Product Delivery

We offer two options for delivery of your items.

Free Depot Delivery - Have your items delivered to your local depot - Australia Wide at no additional cost. All you have to do is arrange the pickup from the depot. For a list of all depots click here.

Home Delivery - Have your items delivered directly to your home with competitive courier rates.

Note: Delivery conditions and exceptions may apply.

We may use one or various couriers to deliver the product(s) shown on your order confirmation.

We try our best to have the products processed and sent in a prompt manner, however many factors can affect delivery time frames and we cannot guarantee that the time frames will always be met.

We assume no liability for any couriers actions, so if your order is delayed, or is delivered in a manner that was not what you were expecting, or if the instructions you provided for the courier were not followed, you must follow this up with the Courier that delivers your product, with the tracking number(s) we provide you.

Po Boxes and military addresses will not be accepted.

Personal pick up is not available from our head office.

If you want more information on Delivery Terms, click here.

Payment

All payments must be received in full prior to order delivery.

If payments have an error or are declined later by your bank or credit card issuer, the products remain the property of JD Digital Pty Ltd until fully paid.

Products that have been delivered, and remain unpaid after 30 days since delivery may result in debt collection.

Warranty

Click here to see the FAQ section dedicated to warranty information.